Description
Effective Communication Onboard Ships online course, developed in cooperation with VENLYS, focuses on giving and receiving communication and feedback clearly, precisely and in an assertive and affirmative way. This course aims to build skills in order to communicate effectively and develop assertive behavior in a multicultural environment.
Highlights:
- Give & receive communication clearly, precisely and in a convincing way to groups as well as individuals at all levels.
- Actively seek and act upon feedback.
- Influence others in a way that results in acceptance, agreement and/or behavior change.
- Communicate in an assertive and affirmative way.
Full course title: Communicate effectively and Develop Assertive Behavior in a Multicultural Environment
Legislation & References: Industry Best Standards following STCW guidelines
Who should attend: All crew
Duration: 2 hours
Certificate: Approved by ABS
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