Effective Date: 04/12/2025
1. Acceptance of Terms
By accessing or using Marine Pro Academy, you agree to these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you must not use this website or our services.
2. Services Offered
Marine Pro Academy offers online maritime training courses, including but not limited to STCW Basic and Advanced Training, Cargo Operations, Navigation, Engineering, Cyber Security, and other professional development programs. Courses are delivered directly through our platform.
3. User Eligibility
Our services are available only to individuals who are at least 18 years of age or the age of majority in their jurisdiction. By purchasing a course, you confirm that you meet this requirement.
4. Course Access & Certification
Upon successful purchase, users are granted access to the selected course(s). Course access may be time-limited depending on course type and requirements. Certificates are issued following successful completion of all required modules and assessments. E-learning certificates are available immediately after successful completion of the course and required assessments. STCW and flag-state-approved certificates can take up to 48 hours after successful completion and receipt of all required documents, depending on the relevant issuing authority’s verification and approval process. Time zones and local office working hours may affect processing and response times. Please complete your training at least a couple of days before your document submission or deployment deadline. Same-day issuance cannot be guaranteed. Certificates are recognized by flag states such as Liberia, Panama, and Cyprus, Malta , Bahamas, Palau, MCA but users are responsible for ensuring that the certification meets their specific job or licensing requirements.
5. Payments & Refunds
All payments are processed securely via our platform. Once access to a course has been granted, payments are non-refundable unless otherwise stated in writing before the course to be assigned. Refunds will take up to 10 days from the day requested. If technical issues prevent course access, please contact info@marineproacademy.com .
6. Your Rights
Depending on your location, you may have the following rights under data protection laws (e.g., GDPR):
- Right to access your personal data
- Right to correct inaccurate or incomplete data
- Right to request deletion of your data
- Right to object to or restrict data processing
- Right to data portability
- Right to withdraw consent at any time
To exercise your rights, please email us at info@marineproacademy.com.
7. Data Retention
We retain your data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or regulatory requirements. You may request the deletion of your personal data at any time.
8. Changes to This Policy
We reserve the right to update or change this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Your continued use of our website constitutes acceptance of the updated policy.
9. Contact Us
For questions or concerns about this Privacy Policy, please contact:
Marine Pro Maritime Solutions LLC
Email: info@marineproacademy.com
Website: www.marineproacademy.com